FAQs

Our goal is to provide the most convenient appointment time for you and your family. Aspire One Dental is open 8:30 am to 5:30 am Monday through to Thursday and 8:30 am to 1:00 pm Friday.   We will schedule your appointment as promptly as possible.

Emergency and walk-in appointments are accepted during normal business hours, with emergency patients as priority.

For dental emergencies during regular office hours, our Dentists can typically have you seen in our office the same or next business day.

We consider our emergency patients a priority. At Aspire One Dental, we also provides emergency answering services 24 hours a day, 365 days a year.

If you experience an emergency situation (pain, bleeding or swelling) call Aspire One Dental at (03) 9347 3003 and one of our staff will assist you.

The cost of your treatment will vary depending on your individual needs and treatment plan. We will discuss with you the cost of your treatment and each of your available payment options before you begin so that you can make the best choice for you and your smile.

Your smile is yours forever and we will try our best to make it as easy as possible for you to receive the best dental care when you need it.

At Aspire One Dental we make payments easy:

We accept EFTPOS, Cash, Mastercard, Visa and AMEX.

We offer patients the convenience of automatic claims processing on the spot in the practice. HICAPS enables us our practice to provide our patients with efficient and easy payment processing for private health fund claims, Medicare claims & lodgement of Worksafe Victoria claim.

At Aspire One Dental we accept all major health funds.

At Aspire One Dental, We exist to develop long lasting and trusting relationships with our patients, by providing comprehensive, high quality dental care in a trusting and comfortable environment that results in a positive and happy experience.

During your first visit to our office, you will receive a thorough dental examination that includes X-Rays and comprehensive risk assessments. Our Dentist will develop a Personal Dental Care Plan based upon your immediate needs, current dental health, and long-term oral health goals.

This individual plan will include recommendations for cleanings, restorations and preventive treatments. Most patients will receive a cleaning at their first visit, based on the assessment and recommendation from your dentist.

Yes. At Aspire One Dental we are a completely digital.

A digital x-ray allows the dentist to take an image of the tooth or teeth and put it into an imaging program. Within this imaging program, there are a number of tools that will allow the dentist to take a very close look at the teeth and surrounding structures with amazing accuracy.

As a benefit to our patient, the digital x-ray also provides nearly 80% less radiation than a standard x-ray. This is due to the fact that the digital version of the x-ray is much more sensitive to this radiation and has been specifically designed with the patient in mind.

If you have anxiety about injections, we understand.

We practice, painless injection techniques to make the most difficult part of the dental procedure, easy and relaxing. We even play your favourite music to make your dental experience pleasant. From treating many patients over the years, we have found that music can reduce the stress levels by a considerable amount.

It is a form of diversion therapy and it works.

Yes. At Aspire One Dental we believe it’s important to promote healthy habits from a young age, which is why we’re proud to be a family dental practice.

Family dentists offer dental care for everyone in the family.

At Aspire One Dental, we generally start seeing children around one year of age.

For kids, we’ll usually do a check-up if your child is up for it, but in some cases their first visit is more about getting them comfortable in our office and used to our staff.

At Aspire One Dental, we strive to make the child’s first visit to the Dentist enjoyable, fun, and positive.

Your child should be informed of the visit and told that the Dentist and their staff will explain all procedures and answer any questions. The less to-do concerning the visit, the better.

It is best if you refrain from using words around your child that might cause unnecessary fear, such as needle, pull, drill or hurt. Our office makes a practice of using words that convey the same message, but are pleasant and non-frightening to the child.

We generally, spend time letting your child get use to us and our equipment. We make it Fun! They get to push buttons, squirt the air and water, take a ride in our chair, and put on gloves and mask. We try to make it as pleasant as possible to ensure that your child enjoys the experience.

Yes we do but please contact Medicare for your eligibility details. It would be good the know your balance before your appointment.

If you have a question about scheduling or receiving treatment, contact us at (03) 9347 3003 and our friendly staff will be happy to assist.